Returns & Refunds
We want you to be completely satisfied with your purchase. Learn about our hassle-free return policy.
14-Day Returns
Return eligible products within 14 days of delivery
Easy Process
Simple return process with prepaid shipping labels
Full Refund
Get a full refund to your original payment method
How to Return
Follow these simple steps to return your product
Initiate Return
Contact our support team or log into your account to initiate a return request within 14 days of delivery.
Receive Approval
Our team will review your request and send you a return authorization and shipping label within 24 hours.
Ship Product
Pack the item securely in its original packaging and ship it using the provided label.
Get Refund
Once we receive and inspect the product, your refund will be processed within 5-7 business days.
- Unopened vitamins and supplements
- Sealed skincare products
- Unused medical equipment
- Defective or damaged items
- Wrong items delivered
- Opened pharmaceutical products
- Prescription medications
- Personal hygiene items
- Products past expiration date
- Items damaged by customer
Need to Start a Return?
Contact our support team or log into your account to initiate a return request.